Experience, Analysis, and Strategy in the Hospitality Industry

Since 2008, our journey in the hospitality industry has been a path of strategic analysis, operational optimization, and the design of memorable experiences. We began by creating reports for prestigious specialized publications and later transitioned into the digital realm with www.tengerenge.com, exploring over 300 hotels worldwide—from exclusive luxury properties and major international chains to boutique hotels with a unique identity.

As entrepreneurs, we have lived and worked in different countries, developing an in-depth understanding of the industry from multiple perspectives. Our expertise blends high-level hotel journalism with the operational management of a successful hospitality chain, allowing us to specialize in key areas such as space optimization, service efficiency, staff management, F&B, and the implementation of innovative hospitality trends.

For years, we have been dedicated to analyzing and advising hotels with a clear objective: enhancing their performance, maximizing their impact on guests, and strengthening their positioning in a highly competitive market.

With this vision, TheGuestFlow was born—a project that channels our experience into a unique methodology, combining quantifiable analysis and emotional evaluation. Our approach enables hotels to identify inefficiencies, optimize their operations, and elevate their value proposition, ensuring that every guest enjoys an exceptional experience that drives differentiation, loyalty, and revenue growth.